Refund policy

• You have the right to return the product within 14 days from the date of purchase.
  Please make sure to contact me at palacsibrand@gmail.com before sending anything back. Include your order number in your message
• I can only accept products returned in their original condition — unfortunately, I cannot accept items that have been used or worn
• The cost of return shipping is the responsibility of the customer. You may choose the shipping method, but please use a reliable service that provides tracking
• To avoid unnecessary returns, please always check the measurements listed in the product description before placing your order!
• All my products come with a two-year warranty
• The warranty covers all manufacturing defects or issues that affect the product’s functionality. It does not cover wear and tear from normal use or factors that do not affect the product's usability
• In case of a warranty issue, please contact me using any of the provided contact options